ABOUT OUR COMPANY

Platinum Server Management, Inc.®, widely known in this industry as PSM, is the pioneer in providing low cost and full featured server management & monitoring services. We have been operating solely as a server management provider since 1998. We have provided support to over 20,000+ servers since we began and have worked with 250+ datacenters around the world. As of December 2018, we are currently managing and monitoring over 3,000 servers on a monthly basis.

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about
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20 Years

In business since 1998

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12,707

Clients since we started

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99%

Client Satisfaction Rate

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1 Hour

Average Response Time

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3 Hours

Average Resolution Time
(30 Min. Average for Emergencies)

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9,452

Tickets completed
in the last 30 days

Server Management & Monitoring is all we do!

We support any Dedicated Server, Cloud Server, VPS server running any Linux OS (CentOS, RedHat, CloudLinux, Fedora) and cPanel.
If your server is running a different OS or Control Panel, please contact our Sales department prior to signing up.
We manage your entire server, including the OS, Kernel, Apache, Litespeed, Nginx, PHP, MySQL, Exim, FTP, SSLs, etc., and everything on it!

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24x7x365 Server Monitoring
and Reboot & Repair any issues detected

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24x7x365 Server Support & Emergency Response
Average Emergency Response
15 - 30 minutes

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Unlimited Admin Time
Flat rate price.
Never worry about additional fees!

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Proactive Support
We take care of all of the updates and maintenance for you without having to submit a ticket

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Server Security & PCI Compliance
Firewall, ModSecurity, AntiSpam, AntiVirus, AntiMalware, PCI compliance, and more

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Server Optimization
Get the most out of your server's specs

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Server Setup & Migrations
Got a new server? We'll set it up.
Got an existing server? We'll check everything for you.
Moving from an existing server? We'll copy everything over.

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Backups & Restorations
We setup backups and can restore individual files, accounts, databases, or even the entire server

See what our clients have to say about us